Privacy Policy

(602) 471-2493

At Supernova, we are committed to protecting your privacy and ensuring that your personal information

is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and

protect the personal information of our users. By using our services, you agree to the terms of this

policy.

Types of Information Collected

We collect the following types of personal information from our users:

 Name

 Email address

 Phone number

 Other contact information relevant to providing our services

Method of Information Collection

We collect personal information through various methods, including:

 When you voluntarily provide it to us (e.g., when creating an account or subscribing to our SMS

services)

 Automatically when you interact with our website (e.g., through cookies)

 Through third-party services when you consent to link those services to Supernova

Purpose of Data Collection

We collect personal information for the following purposes:

 To provide and improve our services

 To send important updates, notifications, and promotional materials (with your consent)

 To manage customer relationships and respond to inquiries

 To ensure compliance with regulatory and legal obligations

Data Security Measures

We implement a variety of security measures to ensure the protection of your personal information.

These measures include but are not limited to:

 Encryption of sensitive data

 Secure servers and firewalls

 Regular monitoring for security vulnerabilities

Data Sharing

Supernova will not share, sell, or rent your personal information, including phone numbers collected for

SMS consent, to third parties or affiliates for marketing purposes. We may share your data in the

following circumstances:

 We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS

 With service providers who perform functions on our behalf (e.g., communication services like

RingCentral), only to the extent necessary to provide our services

 If required by law or government authorities

User Rights

As a user, you have the following rights regarding your personal information:

 Access: You may request access to the personal information we have collected about you.

 Update: You may update or correct your personal information if it is inaccurate or outdated.

 Delete: You may request the deletion of your personal information, subject to legal and

contractual restrictions.

SMS Consent

When you provide your phone number for SMS communications, you consent to receiving text

messages related to our services. We will not share your phone number with third parties or affiliates

for marketing purposes. You may opt out of SMS communications at any time by following the opt-out

instructions in the messages.

Changes to the Privacy Policy

Supernova reserves the right to update this privacy policy at any time. We will notify you of any

significant changes by posting the revised policy on our website.

If you have any questions or concerns about this privacy policy, please contact us at

info@supernovacarpet.com or 602-471-2493